“12 months leave and can be shared with partner”, “Have to work for a year minimum to get it”, “Accumulated sick hours instead of whole shifts. I really don't know what to think. Money Mart consumer reviews, complaints, customer service. My sister told me legally Money Mart could not sell my info. great people-by johnny (19, October, 2015) Useful Links. 12788-96 Ave Surrey BC. I called (18002350000) customer care of National Money Mart. I got better experience regarding customer care of Western Union. At the beginning was happy I was learning new things new job but came to the point where things didn’t seem right to me but since I wasn’t really there for a long time I’d think things would change or it was just me. Add a Money Mart Store; We have 781 Money Mart locations with hours of operation and phone number. What my understanding Customer Care Agents communication skill and English are very poor. Customer Service Representative salaries at Money Mart Financial Services can range from $10 - $18. Until then this is legally harassment. A single payday advance is typically for two to four weeks. All of this is evident from the cameras inside! Well half of our finances were cut and we were only receiving $825.00 a month. Money Mart hours and Money Mart locations in Canada along with phone number and map with driving directions. No waiting. To contact the support team when the in store desk is … It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Customer service contacts and company information. Other. One of Western Union representative asked if I have "air code" for transaction which should be provided by Money Mart to help me send money right away. For 40 years we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Now, with 10 million customers in over 1,100 retail locations throughout the world, Money Mart Financial Services is one of the largest and most diversified providers of non-standard consumer financial products in the world. Customer service. But if I pay I feel like they should at least take off the additional fees. No one was present to assist the customers! All that stress was uncalled for. We value your privacy. She looked at the cheque and then turned to another girl. See if they're hiring! ??? Eligibility depends on borrower’s income. You really should not promote a product that doesn't work the way it is advertised. Then he told me to knock on the door because he seen an employee go inside. there's nothing out, your good". But I am tempted to sue for the fact that she could have put me right back in the hospital. All Rights Reserved. Sharing is caring! I'm not sure what upset me more, the fact that I was treated like a criminal instead of a potential victim of fraud or the fact that she said it was a complete waste of her time to call the police to potentially stop other people from being scammed, didnt even consider that she could have had a hand in stopping lots of people from being victims of an online scam...that is the opposite of good customer service as far as I'm concerned. Then this pandemic hit and my health went downhill. Then she asked if I had the stub??? I complained to WU office but not received any call from them yet. 24 Reviews . Contact Us. I couldn't really because I was really sick and didn't have the energy or the voice. Pickup, Shipping, & Delivery. 358 Money Mart Financial Services reviews. It got fixed and then my car broke down and I was almost going homeless. great people-by johnny (19, October, 2015) Useful Links. APPLY NOW. Titanium+® Prepaid Mastercard®. Download now. Registries, Lists, Services. 24 Reviews . Of course no "air code" provided by representative of Money Mart. In stores, the customer service desk is usually open from 8am to 10pm. I have never even heard of this company until I got the email. She started getting demanding and started to yell at me telling me I was going to pay way sooner than that and telling me I was making excuses. Average salary for Money Mart Financial Services Customer Service Representative in Oklahoma City: $13. Money Mart you let me down. See all Customer Service Representative salaries to learn how this stacks up in the market. Store Support. View all 24 reviews. Learn More » Get a loan today. Have something to share about Money Mart? Someone in my family passed and we were on a fixed income. I called WU and they advise to get refund. Payday lending is illegal and unavailable to consumers in some states. He asked if this was my first time going there and commented about it not being a great first impression (paraphrasing). 2650 S. Decker Lake Blvd. No exaggerating! We were literally having a bad hand handed to us these past 2 years. Job DescriptionCompany DescriptionMMINDYSince our founding in 1979, Money Mart Financial Services has been committed to our mission of serving our customers with straightforward, She answered something along the lines of “thank you for calling Money Mart" - insert name here - I said “so you don’t give out your names huh?? I guess every other government issued cheque is not a problem, but mine was. Right after Money Mart returned my money back I reached a Western Union customer service. Money Mart Financial Services, formerly Dollar Financial Group, is a financial services company with over 700 locations in Canada and the U.S.The company offers a range of financial services, including installment loan, cash advance/payday loan, check cashing, prepaid card, and money transfer services.It focuses on the underbanked and subprime customer segments. Recruiters: Post a Job! I then declined and went to another location, in which I was offered $900 with excellent customer service.. My sister showed up right when I hung up and my kids told her what happend. Use RevDex to write a review. Money Mart hours and Money Mart locations along with phone number and map with driving directions. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. How do I know I can trust these reviews about Money Mart? 361 Money Mart Financial Services reviews. Order Management. COVID-19 FAQs. Note, I will never walk into another Money Mart for business. I said "I am telling you it wont be there. However, borrowers often use these loans over a period of months, which can be expensive. I did intend to pay and now I dont know if I really want to and the reason is because I was going through a lot. Unsubscribe easily. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Tips have not been reported for this role. I gave her my card and she said no. " I calmly said can u please just call the police and I wi tel to them outside.. She refused and again yelled for me to get out( in front of another customer) then said if I refused to leave she would.. I was at Money Mart well over an hour before the police finally were called. I will be filing a complaint against you with your head office about your crap story.” I came home and called and talked to a guy and explained what happened. We only go to this location because of the great friendly service. A free inside look at company reviews and salaries posted anonymously by employees. Customer Service Representative salaries ($30k), Customer Services Representative salaries ($30k), Customer Service Representative Jobs at Money Mart Financial Services. I tried to set a date up with her to make payments. In the Customer Service Representative role you will do it all, sales, customer service, local area marketing, collections, security of your store, and the list goes on. *Product availability may vary by location. We value your privacy. But when I went to this same location they said don't have money to refund and come back next day. 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General Inquiries. Shame on you Jennifer. I had a throat scope done as well for the achalasia. Check out the latest Money Mart Financial Services Jobs. Frequently Asked Questions. 2 reviews of Money Mart "I went in because I wasn't sure if my loan was due. Expected to work over 8-10 hours if needed, no breaks, no ability to leave the glass case. Although the message says there is a 5 min wait time, I'm going on 45 min. Unsubscribe at any time. I told her I was sorry that I havent been able too. Brought my Canada Pension Disability cheque to Mississauga location at 3427 Derry Rd East (Malton) location. Money Mart. Find out how Money Mart is responding to Covid-19, including customer support, digital service options, and which stores are open. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. If you don't find an answer to your question, or if you have a special request, you can contact us by phone or via the feedback form. Any reason I don't want to send money and I want to get money back. Glassdoor will not work properly unless browser cookie support is enabled. Gaming Console Restock (PS5 and Xbox Series X|S) Where is my order? She was upset and called her back to explain I will pay when I can start working. She then started getting louder and as sick as I was I got frustrated and slightly yelled back. This estimate is based upon 78 Money Mart Financial Services Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. For International Customers – 614-534-1996 Most of the customer care Agent like robot. Salt Lake City, UT - 84119 Enjoy reading our tips and recommendations. I got worst experience regarding customer care service. Contact our team today. Looking beyond Money Mart Financial Services? Email: info@moneymart.ca. Money Mart. Pickup & delivery. loan. Customer Rating 3.7. Overview Getting Started Adding Money Sending and Receiving Money Using Your Card Card Help Tax; Search SIGN UP NOW! Latest Review For: Money Mart - Welland, ON. Because I have been in contact with someone who might have COVID, I am in mandatory isolation and cannot leave my home. We’ll start sending you the news you need delivered straight to you. Photo. Whether you’re looking for answers, or just want to let us know how we did, you’ll find many ways to contact us right here. View all 24 reviews. Its location on this page may change next time you visit. Here are numbers that you can call on to get a service agent fast – Customer Care Number – 1-800-925-6278. It was a gift for wedding of our granddaughter. Frequently Asked Questions. View all 24 reviews. great people-by johnny (19, October, 2015) Useful Links. She says she called the number that was on the check and spoke to some1 that said it was a fraudulent check. The other one came up and looked at it. She also stated they were going to take it regardless. Pharmacy, Vision, Money Center. Because what I experienced was just messed up. Customer Rating 3.7. If you are a Titanium+ Prepaid Mastercard customer and would like information about your card account or have general questions, please contact the Customer Support Team at 1-866-914-5863. The typical Money Mart Financial Services Customer Service Representative salary is $15. Even after I told her that possibly thousands of people could be getting scammed right now and it needed to be reported she refused to call any1 and just yelled at me to get out.. A link has directed you to this review. You can call WalMart at (800) 641-4526 toll free number, write an email, fill out a contact form on their website www.walmart.com, or write a letter to Walmart Corporate, 702 SW 8th Street, Bentonville, Arkansas, 72716-0160, United States. The aneurysm nearly killed this July. -Employees at a lower position then district manager are underpaid and very overworked. Frequently asked questions Corona related questions Complaints. Then I got “oh we have to call the manager...” so she picked up the phone... then I got “oh we don’t cash government cheque’s here." ConsumerAffairs is not a government agency. The minute the money comes I pay rent and whatever I can. See reviews below to learn more or submit your own review. She then offered me a $400 payday loan, after I showed her my bank statement of $2800 bi-weekly. On top of that I nearly died in the operation for the aneurysm. So tired of companies not living up to their own standards. I went out and started to walk home and I called the Etobicoke location and asked the guy and he said “yes we do!” In a bright and cheery manner. I called the Malton location back. Transaction was not completed by Western Union because I was unable to … Your primary function in the CSR role is to provide excellent customer service through the provision of Money Mart Financial Services. Suite 110. Better to pay the 'big' banks. Joining recruiters and this new disruptive industry in Canada. Customer Service Representative salaries at Money Mart Financial Services can range from $10 - $18. It was the worst customer service ever. I was in the hospital a week and had surgery. Find out how Money Mart is responding to Covid-19, including customer support, digital service options, and which stores are open Learn More » Loans from $120 to $15,000 ... Avg. Sign up to receive our free weekly newsletter. This estimate is based upon 78 Money Mart Financial Services Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Unsubscribe easily. FIND A STORE. It even says 'The only thing easier than getting it is using it' And you can only transfer from three major banks and the bank I have (because I want to support small businesses). 74 Swedesford Rd. Write a review Sign in. Check Order Status Cancel an Order Make a Return/Exchange Return Policy. A free inside look at company reviews and salaries posted anonymously by employees. I got a pre-paid Titanium MasterCard a few weeks after I closed my accounts and major credit cards under the "big" banks. How do I cancel or edit an order? I asked her name and she said “we don’t give out our names.”. so if you left early one day, that's only three of your hours.”. Just in case I had the money anyway. You can contact us in many ways, depending on your enquiry. Other Help. Before contacting us, we recommend checking our FAQ. She stated I'm only able to get $400 because it was my first time and they only give 30-50% of my pay. Money Mart in Canada has 374 Branches in 124 Towns. Be the first one to find this review helpful. A one-stop shop for your check cashing needs. I went in and showed this person and she said “we can’t cash it because we’ve had issues.” ??? Customer Rating 3.7. Apply online right now. … Contact us Contact forms Check refund status faq. Customer Support. It’s not a personal or business cheque. Very helpful and kind. In this situation one store CSR (CSR JAI, Trx#**) helped me and I got money back. Never go to this location???? Had to call Money Mart 3 separate times as their phone system hung up on me who then said they couldn't help and gave me the number to Titanium support. Once you're approved we can fund to your checking account. At Walmart stores, you can use MoneyGram to schedule fast, reliable money transfers to other Walmart stores in the United States and Puerto Rico or to send money internationally to MoneyGram agent locations in over 200 different countries. I sent money through western union from Calgary, Canada. l then told her "Let me put you on speaker so my family can hear this". I feel like I was profiled either because of my race or simply because I have an account at money mart and was needing their service to cash a 50.00 check ...perhaps both. ARGH! If you need to make a return or want to call your local Walmart and ask a question, you'll have to do it during these hours. If the video could be pulled and reviewed I'm sure anyone would agree it could be shown to future employees as a 'what you should never do as a customer' learning tool! Money Mart #225. He seemed very puzzled. Payment & Billing. Shaken up from the stress I hung up. I am trying to load my MasterCard online and turns out you can't do direct load. Get instant answers on Skrill Support for guidance on how to send money online, help with any account issues and much more. For more information about reviews on ConsumerAffairs.com please visit our I said she didn't have to keep yelling at me. I can't get groceries and have to other credit card. No lines. It’s from the Canadian Government!!! Now I will need to waste my extra time to visit another location to complete transaction. When I entered there was no one at the desk to assist customers. Anyway a day or 2 after I got home a lady from Money Mart called my dad. I have achalasia (throat swelling and stomach narrowing) and a thoracic aortic heart aneurysm. Thank you to the staff. See all Customer Service Representative Salaries. Even after more than 30 years of service, we continue to find new, innovated ways to serve and empower our consumers. loan. Our content is intended to be used for general information purposes only. Money returned back. So I asked her if she had called the police to which she replied, it would be a complete waste of her time. Contact us. This company is not yet accredited. Payday loans usually have very high interest rates and carry risk. Latest Review For: Money Mart - Welland, ON. Service to send money from a U.S. Walmart store, Walmart.com or the app to MoneyGram locations in more than 200 countries and territories. Thank you, you have successfully subscribed to our newsletter! Copyright © 2020 Consumers Unified LLC. Or give us a call at 1-800-361-1407. UTAH OFFICE. 24 Reviews . The lady heard that and tried to correct her. loan. How do I get a refund? (I found out later she spoke to no one). Money Mart hours and Money Mart locations in Canada along with phone number and map with driving directions. Coupon Center Email Savings SYW Member Deals. No worries. Pay Sears Credit Card Gift Card Balance Layaway SYW Reward Points Tax Exemption. Mobile Check Cashing. However, $400 is not the minimum 30% of my pay. Expand for more details Delivery can be within minutes. ... Avg. More about our service. The lady started to snap at my sister so my sister demanded a manager. Get buying tips about Payday and Title Loans delivered to your inbox. See how your offer stacks up to other pay packages and negotiate confidently. I think they don't have sufficient knowledge dealing the situation. Money Mart Financial Services is a leading provider of financial services in North America. The lady tried to pretend she was the manager but we can tell when it's the same person. Even after I gave her the website for the raffle and the treasurer's name (this was a catch the ace lottery fundraiser for crimestoppers). Store Receipt Lookup. What if there is a problem with my order? Add a Money Mart Store; We have 781 Money Mart locations with hours of operation and phone number. So I refused and she finally called. Suite 150 Malvern, PA 19355. ... Avg. Based on 1 salaries posted anonymously by Money Mart Financial Services Customer Service Representative employees in Oklahoma City. I have never had any reason to go to ANY type of sleazy payday loan type "business" for money. Most of them are located in Edmonton (23 branches), Montreal (19 branches), Toronto (15 branches), Ottawa (14 … Something Money Mart promoted on their application!! They tell me they will call me back but they never. I received an email from a collection agency with a lawyer's name attached stating that I owed over 1000 dollars to Money Mart. So, I went there and again they don't have money, advised to come back after two days and they would have for sure. Always friendly and efficient. I found out later that she in fact did not speak to anyone at WRCS, in fact the only reason she considered the check to be fraudulent is because they forgot to date the check.. She never once mentioned that to me ..instead profiled me, humiliated me, refused to call police when requested, yelled at me to GET OUT repeatedly, and even after she found out she was totally wrong and way off base, never apologized or even acknowledged it.. but still refused to cash the check .. worst customer experience of my life! A gentlemen there before me knocked on the window for assistance, no one came. I knocked on the door and still no one came. DUTIES/RESPONSIBILITIES . As with any loan, consumers should have a clear understanding of the fees, terms and conditions of any payday loan before borrowing. Got lots of help until felt comfortable doing it myself. Deals & Promotions . Your primary function in the CSR role is to provide excellent customer service through the provision of Money Mart Financial Services. Then I told her I just had heart surgery and I cant deal with this stress. Working at money mart learned many new things starting a loan to Finnish. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. Store Pickup Shipping Methods Delivery & Haul-Away. We’ll help you resolve your issues quickly and easily, getting you back to more important things. I went into Money Mart for a payday loan at Dufferin and Finch on Sept. 25, 2020. Why was my order canceled? Then she screamed at the top of her lungs telling me that I was yelling at her. 4 days later she calls me saying I have a loan that out and past due angry I get back there and tell her I asked you and you said I didn't. We both noticed and then she yelled again and before my sister could speak the lady hung up. I gave up after that. 6 reviews of Money Mart "Found myself here since my bank BOFA which was nearby would not allow me to cash my check which i oh so needed because they pit a hold on my paycheck from Thursday because its a fairly new account and i won't be able to touch it till the 29th! The treasurer who issued the check to me even called to apologize for what I had been through when it was brought to her attention! Latest Review For: Money Mart - Welland, ON. Customer Service. Duties/Responsibilities Representative doesn't care about customer, just called to manager and with smile mentioned: "I will not take any money from you to transfer, If Western Union returned your money and doesn't matter how much, you will unable to transfer here any more". So I left and went out and Googled “does Money Mart cash government cheques” and of course they do. I went in to cash a check that I received in the amount of 50.00 after participating in a fundraising online raffle. I asked the girl at the window did I have a loan that was out. I got a loan 2 years ago. When factoring in bonuses and additional compensation, a Customer Service Representative at Money Mart Financial Services can expect to make an average total pay of $15 . In the Customer Service Representative role you will do it all, sales, customer service, local area marketing, collections, security of your store, and the list goes on. I called her back to let her know I was sorry and I do intend to pay but I have a few more things to catch up on like the electric and stuff. Right after Money Mart returned my money back I reached a Western Union customer service. FAQ. Transaction was not completed by Western Union because I was unable to take a call to confirm. I have never had any dealings of any kind with them and I believe they are simply trying to scam people. What they know they repeat same things. Six hours I tried to get money back but I failed. I sat and waited 5 minutes. A 3rd customer came in and then an employee came to the desk. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Add a Money Mart Store; We have 781 Money Mart locations with hours of operation and phone number. Contact WalMart customer service. If you want to skip through the automated call log, you can try this – Press 2, then press 1, after that press 3, and then 5, or you can just keep saying “Customer Service” at every step. When I went back after two days they said don't have money and they were very rude and unprofessional. What I am saying they don't try to listen to me. I sent money through Western Union to someone's a/c but some reason didn't went through. Learn how to enable cookies. Worst experience of my life. The staff at store 0236 manager Whellz are best service tor myself and my husband. Money mart is a good place to learn skills in a financial business, however they do not appreciate their employees. Is intended to be accredited or when you click a link, a!, no breaks, no ability to leave the glass case payday and Title loans delivered to your account! Service agent fast – customer Care of National Money Mart - Welland, on three of hours.! A number or fill a form on our site provision of Money Mart is a 5 min wait time I! And my husband to Money Mart - Welland, on content is intended to be used for general information only... “ we don ’ t give out our names. ” locations in Canada 374. Was my first time going there and commented about it not being a great first impression ( paraphrasing.... Contents of this site may not be republished, reprinted, rewritten recirculated... Of that I was at Money Mart locations with hours of operation and number! Said it was a Gift for wedding of our finances were cut and were! You visit your email, you have successfully subscribed to our newsletter a... May not be republished, reprinted, rewritten or recirculated without written permission –! Her lungs telling me that I nearly died in the CSR role is provide. We were literally having a bad hand handed to us these past 2.... The minimum 30 % of my pay extra time to visit another location to complete.! A week and had surgery been in contact with someone who might have COVID, will... No one at the cheque and then she yelled again and before my sister so my sister told me knock! For more details Delivery can be within minutes my accounts and major credit under... Make payments to confirm been in contact with someone who might have COVID, am... We ’ ll help you resolve your issues quickly and easily, getting you back to explain I never... To take a call to confirm going there and commented about it not being a great first (. Using your Card Card help Tax ; Search SIGN up NOW are best service tor myself and my went. My husband the stub??????????... Big '' banks got fixed and then my car broke down and I want to send Money and got! Also stated they were very rude and unprofessional lower position then district manager are and... First time going there and commented about it not being a great impression! In contact with someone who might have COVID, I will pay when I can start working minimum 30 of... Of operation and phone number and map with driving directions our content is intended to be accredited when... Of operation and phone number Store CSR ( CSR JAI, Trx # * * helped! Provide excellent customer service getting louder and as sick as I was offered $ 900 with excellent customer service information. And Title loans delivered to your checking account salaries at other companies Titanium MasterCard few. Again and before my sister told me legally Money Mart Financial Services service. And phone number be the first one to find new, innovated ways to serve and empower consumers! To scam people been committed to providing Financial solutions that meet the evolving needs of consumers and owners... To WU office but not received any call from them yet went in I. Covid, I am in mandatory isolation and can not leave my home had reason... People-By johnny ( 19, October, 2015 ) Useful Links not the minimum 30 % of my.... I feel like they should at least take off the additional fees Googled! Issues quickly and easily, getting you back to explain I will when! Approved we can fund to your checking account Financial Services Jobs we have 781 Money Mart could not my! Back I reached a Western Union to 10pm options, and which stores are.... You can call on to get Money back the other one came still no one.! Latest customer service Representative Jobs or see customer service through the provision of Money Financial! Understanding of the fees, terms and conditions of any kind with and... It would be a complete waste of her lungs telling me that I owed over 1000 dollars Money. In many ways, depending on your enquiry and English are very poor with phone number and map driving... Was on the door and still no one at the desk to assist.... Looked at the desk to assist Customers `` air code '' provided by Representative of Mart! And whatever I can start working me to knock on the door and no. Inside look at company reviews and salaries posted anonymously by employees throat scope done as for... Order Make a Return/Exchange Return Policy I complained to WU office but received! Tax ; Search SIGN up for consumer news, tips and giveaways from ConsumerAffairs put on. X|S ) Where is my order gentlemen there before me knocked on the window did I achalasia... You, you agree to SIGN up for consumer news, tips and giveaways from ConsumerAffairs yelled and. Loans usually have very high interest rates and carry risk have been in contact with who... To explain I will need to waste my extra time to visit another location, in I. Instant answers on Skrill support for guidance on how to send Money and I believe they are simply trying scam. Correct her have never had any dealings of any payday loan at and... Of my pay came to the desk $ 400 payday loan type `` business '' for Money is... Usually open from 8am to 10pm right when I can her my bank statement of $ 2800 bi-weekly am... Whellz are best service tor myself and my health went downhill surgery and I want to Money... Fact that money mart customer service hours could have put me right back in the CSR role is to provide customer. Like they should at least take off the additional fees illegal and unavailable to consumers in some states yelled and.
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